Privacy Policy
Effective date: October 20, 2026
This Privacy Policy explains how Fitpup LLC, doing business as AZ Haul (“AZ Haul,” “we,” “us,” or “our”), collects, uses, and protects your information when you visit azhaul.com, call or text us, or use our junk removal and dumpster rental services in Northern Arizona.
Information We Collect
- Contact information you give us, such as your name, phone number, email address, and service address.
- Job details such as photos, descriptions of items to be hauled, dumpster size, and scheduling preferences.
- Call and text records, including the phone number you call or text us from and the content of messages you send us.
- Payment information, which is processed by our third-party payment processor. We do not store full card numbers.
- Website usage data such as pages visited, browser type, and general location, collected through cookies and analytics tools.
How We Use Your Information
- To respond to your calls, texts, and quote requests
- To schedule, perform, and invoice junk removal and dumpster rental services
- To send service-related messages such as appointment confirmations, delivery and pickup updates, and replies to your questions
- To improve our website and services
- To comply with legal obligations
SMS / Text Messaging
If you call AZ Haul at (928) 833-9909 and we miss your call, you may receive one automated text message from that number letting you know we received your call and offering to help by text. If you reply, we will continue the conversation by text to answer questions, provide quotes, and schedule service. We only text phone numbers that have contacted us first.
- Message frequency varies based on your conversation with us.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving messages. You will receive one confirmation and no further messages.
- Reply HELP for help, or call us at (928) 833-9909.
- Carriers are not liable for delayed or undelivered messages.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile phone numbers and SMS consent collected by AZ Haul will never be shared with, sold, or rented to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any information sharing described in this policy.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us run our business, such as our phone and texting provider, scheduling and invoicing software, and payment processor, and only as needed to provide our services to you. We may also disclose information when required by law.
Data Security and Retention
We use reasonable safeguards to protect your information and keep it only as long as needed to provide services, maintain business records, and meet legal requirements.
Your Choices
You can opt out of text messages at any time by replying STOP. You may also contact us to ask what information we have about you or to request that we update or delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last changed.
Contact Us
Fitpup LLC DBA AZ Haul
Flagstaff, Arizona
Phone: (928) 833-9909
Website: azhaul.com